North Mill Stoves had a very humble beginning when Ian Pearce started to offer wood burning stove installations from the back of his Renault Espace back in the late 1980’s. As a trained and qualified engineer and cabinet maker Ian Pearce was able to undertake structural remodels of existing fireplaces. This is a service offering that continues to be in high demand to this day with many a satisfied customer.
It always has been and continues to be Ian’s enduring belief that we should listen to our customers and take their ideas and guide them towards the best possible wood burning solution for their room. This can be quite a diplomatic conversation as we need to carefully balance the final aesthetic of the installation with the requirement as per room size, budget and the engineering constraints.
Ian’s philosophy is that customers grant us the privilege of entering their homes and we should always respect their space just as our own. Our well-trained and experienced engineering team always takes the greatest care to protect your floors, furniture and other belongings in the room and works to the highest possible neat and tidy standards.
Our installation engineers are all HETAS qualified and as a company we have the requisite insurances in place to give you peace of mind that you will always receive a trusted log burning solution in your home.
Today we are proud to be one of the most trusted one-stop solution providing professional log burning stove installation companies in Buckinghamshire, Berkshire, Oxfordshire and further afield.
David Leadbeater & his wife contacted North Mill Stoves for the installation of their log-burner stove in the new year. As usual Ian Pearce visited the Leadbeaters for a survey and a detailed quotation was sent end-January.
We received this email from David – which is the customer experience we always strive irrespective of the eventual order.
Dear IanI regret that we have decided not to go ahead with replacing our gas fire at this stage, as we have other plans and house projects in mind.However I am grateful for your visit, the advice that you gave us and for the professional quotation, and noted the impressive service that you offer.I have no doubt that we shall reconsider this particular project in due course and you will be our first port of call, but I shall be declining your current quotation at this time.Kind regardsDavidProud of the “customer satisfaction” experience we offer
“I am very happy with the service given by North Mill Stoves, they could not do enough to help and that was very refreshing. They were quick and efficient and I would definitely recommend them.”
Duxford Cottage, Customer
“The library is now completely finished and we have started using it. I must say the stove looks really good.”
Denham Manor House, Customer
Our sitting room is now the heart of our home. The project took 5 days in total and completely transformed the ambience of the room and the whole family fell in love with their new focal point immediately.
Halton, A modern Inglenook, Customer